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A clear agreement

Terms that keepthings simple.

The essential details behind shopping with Jalhans Solis, written in plain language.

Plain languageGST inclusive
Last updated: October 4, 2026
01

Overview & agreement.

By visiting or purchasing from Jalhans Solis (Jalhans Solis Private Limited), you agree to be bound by these Terms and Conditions and our Privacy Policy. All products and services are provided in accordance with applicable Indian laws.

02

Products, guidance & clear labels.

Our formulations are produced with purposeful, carefully selected active ingredients. The educational content on this website does not substitute for personalized medical advice from a dermatologist. We always recommend performing a patch test on a small area of skin before incorporating new active ingredients.

03

Orders, pricing & payment.

Prepaid orders are processed securely via Razorpay (UPI, Credit/Debit Cards, Net Banking). Cash on Delivery is also available on serviceable PIN codes — the exact amount is collected in cash when your parcel is delivered.

Product pricing is displayed in Indian Rupees (INR) and includes applicable GST. An order is confirmed once payment is authorized and captured (prepaid) or confirmed at checkout (COD).

04

Shipping, fees & delivery.

Shipping is calculated at actual courier rates for your delivery pin code via our Shiprocket courier partners, and the exact charge is displayed in the checkout summary before you pay. Deliveries are fulfilled across serviceable Indian pin codes, with live tracking accessible at our Track Order page.

05

Cancellation & 7-day returns.

Orders can be cancelled before warehouse dispatch. Unopened, factory-sealed products in their original packaging can be returned within 7 days of delivery. Refunds are credited back to the original payment method (via Razorpay for prepaid orders) within 5–7 business days of inspection. Full details live on our Returns page.

06

Contact & grievances.

we listen

If you have questions, feedback, or grievance redressal requests, please contact our support team at jalhanssolis@gmail.com.

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